E-Bill (Electronic Billing) Request/Modification Form

Please acknowledge the following statements by checking the boxes below.

I understand that the District is not responsible for electronic bills not received, sent to spam folders or bounced back to the sender. It is my responsibility to complete a new form in a timely manner if my information has changed.

Late or non-delivery of bills does not change the utility billing and payment policies. If you do not receive your bill, please contact the District at (805) 481-6730.

Only original billing and late notices will be sent electronically. Accounts past due and facing possible disconnection will receive a physical notice (door hanger) on their property. It is the sole responsibility of the property owner or tenant account applicant to keep their account current and connected.

I understand and acknowledge that modification of an electronic billing request previously submitted must be received by the 20th of the month prior to the mailing of the next regular billing cycle to go into effect.

Website Accessibility Policy

Oceano Community Services District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Oceano Community Services District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 805-481-6730

Ongoing Compliance Information

Compliance Officer

Oceano Community Services District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Oceano Community Services District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 805-481-6730.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.