To request a One Time Leak Adjustment, please read the disclaimer below, download and submit the attached PDF, or complete the online form below.
Per OCSD Code 6.08.040, Whenever a bill reflects high usage compared to the previous comparable seasonal billing period, a leak is evident and fixed, an adjustment may be given. See the actual ordinance for complete wording. "High Usage is defined as water use for a billing period which is in excess of one and one-half times the normal seasonal bimonthly use as solely determined by the District. Consideration of an adjustment pursuant to this policy should be allowed only once in any consecutive 24-month period
Oceano Community Services District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Oceano Community Services District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Oceano Community Services District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Oceano Community Services District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
